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Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to NanoRace. These Terms and Conditions govern your use of our website www.nanorace.shop and your purchase of products from us. By placing an order on our website, you agree to be bound by these Terms and Conditions.

2. Company Information

Business Name: NanoRace
Address: Chemin des Prés 23, 1200 Genève, Switzerland
Email: info@nanorace.shop
Website: www.nanorace.shop

3. Products

All products displayed on our website are described and presented as accurately as possible. However, slight variations in color, size, or details may occur due to screen settings or production factors. We reserve the right to modify or discontinue products at any time without notice.

4. Prices and Payment

All prices are listed in euros (EUR) or the currency displayed at checkout, including taxes where applicable.
Payment can be made through the secure methods offered on our website. Orders are confirmed only after successful payment.

5. Shipping and Delivery

We process and ship all orders within 48 to 72 hours after payment confirmation.
All orders are shipped with a tracking number.
The estimated delivery time is between 7 to 10 business days, depending on the destination.
Delays caused by customs, postal services, or other external factors are beyond our control and do not entitle the buyer to any compensation.

6. Returns and Refunds

If you are not satisfied with your purchase, you may contact us within 14 days of receiving your order at info@nanorace.shop.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Special refund conditions may apply to items purchased during promotional or discounted periods. In such cases, these items may be non-refundable or eligible for store credit only. Please refer to the product description or contact our support team for clarification before purchasing.
The customer is responsible for the return shipping costs. Refunds will be processed after the item is received and inspected. 

7. Damaged or Defective Items

In case of a damaged or defective item, please contact us within 7 days of delivery, including photos and a description of the issue.
We will offer a replacement or refund depending on the situation.

8. Liability

NanoRace cannot be held responsible for indirect damages, delays in delivery, or issues caused by incorrect address information provided by the customer.
Our liability is limited to the amount of the order paid by the customer.

9. Privacy Policy

Your personal data is processed in accordance with our Privacy Policy.
We collect and store only the information necessary to process your order and improve your shopping experience.
We never sell or share your data with third parties without your consent.

10. Governing Law

These Terms and Conditions are governed by Swiss law.
Any dispute arising from the interpretation or execution of these Terms shall be subject to the exclusive jurisdiction of the competent courts of Geneva, Switzerland.

11. Contact

For any questions or concerns, please contact us at:
📧 info@nanorace.shop
🏠 Chemin des Prés 23, 1200 Genève, Switzerland

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